Atlântida Mar Hotel voluntarily adhered to the “Clean & Safe Establishment” stamp, an initiative of Turismo de Portugal to distinguish tourist activities which are compliant with hygiene and cleaning requirements for the prevention and control of COVID-19 and other possible infections, thus reinforcing the confidence of tourists in the destination and in the participating hotels.
At Altântida Mar Hotel, the comfort, health and safety of our guests, employees and partners are always our main concern, so we are committed to comply with the recommendations of DGS – General Health Department, ensuring the necessary hygiene of the hotel and training our employees to avoid the risk of contagion and provide a peaceful and comfortable vacation for our guests.
Health and Safety Measures
Within the scope of the “Clean & Safe” stamp, we adopted, among others, the following measures:
> Upon arrival, we provide information of all the measures we have implemented and how to comply with the basic precautions for prevention and infection control in relation to the COVID-19 pandemic;
> We offer (at a cost price) a protection kit that includes a mask, hand sanitizer and disposable gloves;
> We placed alcohol-based antiseptic solution dispensers in the hotel’s lobby, at the reception, in the bar, at the entrance to the breakfast room, in the public bathroom, on the floors and in the gym;
> We adopted the following measures on the most sensitive equipment: appointment to the use of the gym; closing of the jacuzzi, sauna and public showers.
Spaces / Procedures:
> In the reception area, we separated the check-in area from the check-out area; we placed lines and marks on the floor to promote physical distance;
> We placed acrylic dividers on the reception and bar counters, in order to protect guests and employees;
> We increased the frequency of cleaning in all areas of the hotel, namely public areas and points of greatest contact, such as balconies, stair railings, door bars, elevator buttons, telephones, electricity switches, television controls (lined) , cabinet and door handles, etc .;
> We reviewed hygiene plans, increasing the frequency of hygiene routines and introduced new products, recommended by the General Health Department;
> The procedure for changing bed linen and cleaning the rooms was revised, according to the guidelines of the General Health Department;
> We started using vacuum cleaners with a HEPA filter water tank, instead of using traditional vacuum cleaners;
> In the outdoor areas – terraces and solarium areas around the pool – we respect the physical distance recommended when placing tables, chairs, sun loungers and umbrellas.
> All our employees have personal protective equipment suitable for their functions;
> All our employees are receiving specific training on:
– Internal Protocol and Contingency Plan;
– Basic precautions for infection prevention and control in relation to the COVID-19 pandemic;
– Daily self-monitoring to assess fever, check for cough or difficulty breathing;
– Guidelines from the General Health Department for cleaning surfaces and treating clothes in the hotel.
We are preparing the hotel and our staff for when you decide to return to travel and visit the beautiful islands of the Azores, to be able to receive you with the same quality, dedication and professionalism that our guests have already accustomed, providing you with unforgettable moments again… with all the security …